Webster Announces Free Online Banking with Bill Pay

Aug 05, 2004

WATERBURY, Conn.--(BUSINESS WIRE)--Aug. 5, 2004--Webster Financial Corporation (NYSE:WBS), the holding company for Webster Bank, N.A., announced today that its banking subsidiaries now provide online banking with bill pay free to both individual and small business customers.

"Free bill pay at websteronline.com is yet another example of how Webster is finding a way for our customers," said Jeffrey Brown, executive vice president for marketing and communications. "We led the southern New England market in offering individual and small business totally free checking products; offering bill pay for free is another compelling reason for customers to bank at Webster."

Webster began offering online services in 1998. Unlike many systems, Webster internally built its online platform to have the flexibility to implement new ideas quickly to best provide for its customers' needs. Gomez Inc., a national Internet research and benchmarking company, ranks websteronline.com among the top 30 financial services websites in the United States.

Among the distinctive services Webster provides are a "single sign on" capability, allowing customers to access all their accounts and view their entire banking relationship on one page. Webster customers can open and manage accounts online, apply for loans and transfer funds between accounts.

In addition, Webster offers secure messaging, financial articles, and calculators to help plan major expenditures or to set savings goals. Customers can also view current interest rates for Webster loans and deposits.

"More than half of our individual customers are utilizing online banking services, and these customers tend to have deeper relationships with us," said Fran Duggan, senior vice president for corporate Internet. "The benefit of our online services is that we can serve these customers' needs at their convenience. We fully expect the use of this service to grow significantly, particularly among small business customers."

"The trend in banking is increasingly moving to the Internet. Webster will continue to be proactive in developing new products and services for our online customers. We also intend to find ways to assist customers' transition to online banking," said Brown. Webster's history is replete with innovation and through websteronline.com, we will continue to be an industry leader."

Webster Financial Corporation is the holding company for Webster Bank, National Association and Webster Insurance. With $17 billion in assets, Webster provides business and consumer banking, mortgage, insurance, financial planning, trust and investment services through 147 banking offices, 268 ATMs, telephone banking and the Internet. Webster Bank owns the asset-based lending firm Webster Business Credit Corporation, the insurance premium finance company Budget Installment Corp., and Center Capital Corporation, an equipment finance company headquartered in Farmington, Connecticut. For more information about Webster, including past press releases and the latest Annual Report, visit the Webster website at www.websteronline.com.

CONTACT: Webster Financial Corporation
Media Contact:
Meghan Thompson, 203-578-2287
mthompson@websterbank.com
or
Investor Contact:
Terry Mangan, 203-578-2318
tmangan@websterbank.com

SOURCE: Webster Financial Corporation